Support

Support channel: support@voiddo.com

Response target

• First response: usually within 24 hours on business days.
• Setup-specific troubleshooting: best effort within 48 hours.

When contacting support

• Include transaction ID and your deploy target (OS, VPS provider, Docker version).
• Share sanitized logs. Never send raw API keys.

Scope reminder

• Support covers the wrapper and setup guidance.
• Custom OpenClaw skill engineering and production hardening are separate services.